Here is a summary and sketch of how I've wired my Surface Pro 3 with two monitors: - SP3 dock (mini DisplayPort out) - Dell U2913WM #1 (DisplayPort in) - Dell U2913WM #2 (Mini DisplayPort out from Primary to DisplayPort in) Sketch of my Surface Pro 3 with two external displays. The Samsung Business SH850 24-inch monitor is one of the only few options on the market that offers a QHD (25601440) resolution, a USB-C input, and a USB hub at this . 1.) I unplugged the monitor from the back of my desktop PC, plugged it into the docking station, plugged the docking station into my Dell laptop (new, Precision 15R, Windows 8, 64bit), it ran through the plug-n-play and everything (mouse, keyboard, speakers, LAN) work . Best answer: Yes, the Kensington SD7000 Surface Pro Docking Station can support dual 4K monitors. Setup: - Surface Pro 8 - Surface Dock 2 (with audio, webcam, keyboard, ethernet and 2 monitors connected) Windows 10. The result has been a flickering screen on the M14 . Ensure your speakers are plugged in to an electrical outlet and turned on. Monitor works through HDMI when I connect it direct to laptop but when connected through the docking station, it doesn't pick up the monitor. Apparently, this is a unique issue with my Surface Pro 3. You can download the latest stuff through this official resource site. I have used USB-C to USB and USB wall power adapter for the power source. Edit: Got it working again, unplugged the dock with all the cables attached for a minute or 2 and it worked again. Please consider marking the post as "Accepted Solutions" to help other users with the same issue to find a solution more efficiently.Click on "Thumps up" to give me "Kudos".Visit us again if you have any concerns! The most common fixes are pretty easy and include: Make sure you have all Windows 10 updates installed. Reset the laptop by holding the power button & F6 for 20 seconds. Plug the Mini DisplayPort cables into the Surface Dock and the other end into your compatible displays. A Surface Dock was announced alongside the Surface Book and Surface Pro 4, and is compatible with both devices. Press Windows + R, type " devmgmt.msc " in the dialogue box and press Enter. The monitor did not detect a signal from the PC and the PC did not detect a monitor. 2. The XPS 15 offers the entirety of that in addition to a second USB Type-A port, a SD memory peruser and HDMI out, and one of its Type-C ports is Thunderbolt 3. All of a sudden I lost the ability to display from my Surface Pro to my monitor. If all that looks normal, then connect the monitor. 05-13-2016 01:24 PM. Detecting and Configuring Dual Monitors on the Surface Pro. However, HDMI and VGA links to monitors aren't working. If Windows 10 has detected the monitor, you should see it listed there next to your primary screen. Show only on 1 represents your current PC . If your third monitor continues to not display, press the Start button and access the Control Panel or right-click on your desktop and hit . Samsung Business SH850. I have used the following adapters for computer to monitor connection: Minidisplay port to USB-C. Minidisplay port to HDMI, HDMI to USB-C. Step 3: Right-click on your audio device and select . Step 3: Scroll to the Multiple displays section and tap the Detect button. I am using a Windows Surface Pro 4, and I bought the UD-3900 for use with this device. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: Step 2: Change Your Control Panel Display Settings. Trying to get my dual screen setup to work reliably - whenever I reconnect the SP8 to the dock, only one of the monitors comes back online. Force the device to shut down and restart. Click Roll Back Driver. Check your audio connections Disconnect and reconnect your audio cables and ensure they are securely connected. Step 2: Click to expand Sound, video, and game controllers. Nonetheless, see below. Turn on your TV, monitor, or projector, and then connect on end of the video cable to the port on the external screen. Step 2: Expand the Identify menu and select Show only on 2. Windows 10 reports 1920x1080 (recommended). Right-click the external drive with the problem and click the Update driver option. Now check if . Now you navigate to the drivers present and you will most probably see two . Select and run surface dock registry.reg. Other Surface Pro 3's in the store didn't have this issue. Updating the Surface Firmware. Select Yes to allow changes to your Surface, select Yes to confirm, and then select OK to close. Scroll to the bottom, and click 'Detect' under 'Multiple Monitors'. 0 Kudos. The user guide lists the location and types of connectors that the laptop supports. Just like. Windows Hello requires specialized hardware, including fingerprint reader, illuminated IR sensor or other biometric sensors Fixed function appliances using Windows Server IoT 2019 can handle big workloads, like analyzing multiple video streams, and can use the results locally or send them to the cloud There are some gadgets that can handle the job . Click on System. If need be a hard reset was also a possibility. Make connections according to the chosen method, and choose display options. Go to the System group of settings. This VGA adapter is big (and often blue-colored) on one end, and small on the USB-C end. The . Select the second option " Browse my computer for driver software ". Once you connect the external monitor press and hold Fn key, then while holding the Fn key press F4 key twice when the external monitor is connected. previously connected the default (provided) DP wire from the monitor to DP of the dock. Update Surface Dock firmware and drivers: If you haven't already, then the first thing you can try is updating your Surface Dock firmware to the latest version. Under Display adapter, right click the display driver. Continue to hold the volume-up button. Also, when the Surface Pro 4 is locked for a long period of time (let's say 1-2 hours) - with the sleep mode disabled - if we try to login, I can't use that external keyboard connected to the Surface Dock before . Open the Settings app and go to the System group of settings. Luckily you can fix second monitor not displaying on Windows 10 with the easy tips below. Plug the Surface Dock in to your Surface Pro's Surface Connect port. Choose Properties. Monitor shows no display and Windows does not detect a monitor connection - display control panel does not detect the display: . update re-install the drivers plug it into the second display port on the dock But none of it has actually done anything for me, any other suggestions? They claimed it was after a windows update, but I was sceptical and thought that it may be the backlight in the Surface screen. If the device came with a power supply, plug in the device. Step 1: Launch the Windows Settings Menu and select System. Positive experience. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. Once you are done selecting one of the methods mentioned above based on your device, choose the port and connect it to your device. Here are two pictures showing my situation. 5. My laptop's display is set to 1920x1080, and my TV is at a recommended 1366x768. The Surface Dock adds two Mini DisplayPorts, one Gigabit Ethernet, four USB 3.0 and one audio out port to the 2-in-1. Distorted video on Surface Pro 4 using Mini DisplayPort to DVI adapter When you connect the Microsoft Surface Pro 4 to an external monitor using a Mini DisplayPort to DVI adapter sold with the Surface Pro 3, you may experience issues with video on the external monitor. In fact, with the new Surface Pro 3 Docking Station, you'll be able to run up to 3 screens (the Surface itself, and 2 external monitors) regardless of whether you have the latest daisy-chain capable DisplayPort monitors, HDMI inputs, or older analog screens (e.g. . Click on System. Windows logo key + P can also be used to open the Project dialog. Sometimes powering of the dock and powering back on fixes it, sometimes . unfortunately my new dock 2 is causing a . How to Set Up Dual Monitors on a Surface Pro. can anyone help? Click . 09-01-2020 01:33 PM. The Solution If you're like most Surface Pro users with monitor issues, you've searched the Internet for a solution. The Microsoft or Surface logo appears on your screen. Open Device Manager. Restart your Surface, reconnect the Dock and/or monitors, and try your external display again. If the update does not fix the issue, try reseating one of the mini DisplayPort connectors on the docking station as a workaround. If you need help setting up your external monitors, see How to use multiple monitors in Windows 10. Content: 1.) You would need a larger physical size display with the same or higher resolution of the Surface. Open the Settings app. I just bought one of your USB 3.0 docking stations (DisplayLink) and plugged it in. Only use the external monitor! It is also backward compatible with the Surface Pro 3. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 200% for the primary display. I am trying to connect the Thinkvision M14 mobile monitor to my Surface Pro 6. I recently purchased the pluggable 3.0 usb docking station. 3. While it is probably not the lightest device around there, barely anyone should have troubles lugging it around for a day. Connect a USB-C cable to the Surface Laptop's USB-C port. Choose Duplicate, Extend, or Second screen only to use the external monitor. The USB-C cable must be compatible with DisplayPort alternate mode. Force detect display. You can then use the additional display (s) as duplicates of your existing screen. All preferrals work except for the monitor. Colors may appear blurred or distorted on the external monitor. Updating your dock firmware with the Surface Dock Updater. First and foremost, reboot the device, and when it loads, during the Surface logo press the power button and volume up buttons for 15 seconds - continue holding the two buttons until the device . If the button isn't there, check under the current display. (Does not work) provided DP wire from monitor direct to Surface Pro DP (works) Instead now using HDMI-2 (4k) monitor port to HDMI 1.2 to DP adapter to DP port of the Dock (works) Select Start > Settings > Update & Security > Windows Update , then select Check for updates. The Surface Pro 4 is a lightweight device even if you attach a Type Cover 4 to it. Before considering troubleshooting options, make sure your device is up to date. The Type Cover acts as a protective shield if you keep it attached to the device which is quite nice as well as it . How to Take a Screenshot on a Surface Pro. Mahemac. To detect an external monitor manually on Windows 11, use these steps: Open Settings. You should see a tool for arranging multiple displays: If not, scroll down Multiple Displays and click Detect . Check if you do get the display or not. The table below provides two easy ways to configure a multi-monitor . VGA or DVI). If it isn't appearing there, click the Detect button and it should appear. Only use the external monitor on the Surface Pro or laptop at Win 10/11! Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. (Where the Surface Dock adapter connects to the Surface Book/Pro 4) Replacing the miniDisplay to DisplayPort Adapter with a different brand. Now, you can continue to read this post to know how to fix the "Windows 11 not detecting second monitor . Is an external display adapter such as the included VGA to DVI connected to the dock? Normally, the second monitor should be detected automatically. Select the Display tab. Connect the opposite end to the Mini DisplayPort, Surface adapter or to the docking station, depending upon the method of connection. MultiVersus review: A super-smashing platform fighter . Microsoft Store confirmed my firmware and drivers are all up to date. Keyboard etc. Once in the device manager, navigate to the Surface Pro camera Hello, right-click it and select Update driver. Chose to extend the displays in settings, where you obviously can see that it has detected the monitor. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices. 4. It is easy to use only the external monitor on the Surface Pro, or laptop under Windows 10 and 11! Start your computer up. And for installation instructions, head here. I tried using USB-c with another widescreen monitor before, of another brand. Search for Device Manager and click the top result to open the experience. --Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post) This has worked 3 times, I've also isolated that my problems start when the laptop drops in to sleep mode, the above seems to reset things enough to get it working until it goes in to sleep again. External second display wrong size. 2.) Way 3: Use Hardware and Device Troubleshooter to Fix Monitor Not Detected by PC. Click the Drivers tab. The cable to use depends on your display and the type of video connection it usesDisplayPort, HDMI, or VGA. Step 1: Right-click on Windows 11 desktop and select Display settings from the context menu. Open the Windows menu, or press the Windows key, and select Settings > Device > Display. Step 1: Right-click on the Start button and select Device Manager on the Power Menu. . Way 2: Update Graphics Driver to Fix Windows 10 Does Not Recognize Second Monitor. Multiple Monitor Troubleshooting. However, it won't work unless each monitor is running at a refresh rate of 30Hz, which isn't ideal . Once finished, the update is available via Windows Updates. The Surface Laptop 4's USB-C port is used to output video. surface book with LG Monitor 2560x1080 not working. You will need a mini-display to display port cable for this to work. . Go to "System" and click "Detect" on the "Display" tab in the "Multiple Displays" column. It seemed to work fine with that one. Only use the external monitor! Connecting video devices using an HDMI cable . I have downloaded the driver, and . Tried 3 different USB-C cables, 3 different monitors. Best answer: Yes, Microsoft's Surface Pro 8 supports the output of video to dual 4K external panels with up to a refresh rate of 60Hz. More tips for monitor and Co. on MS Windows! Connect the other end of the adapter to your Surface Pro. Click on Display. Here's how to connect your Surface Laptop to a monitor once you have the correct adapter. 2 Steps total Step 1: Option 1 Go to Device Manager and delete the Surface screen driver. The Surface Laptop 3 just offers two USB ports (1x USB Type-C, 1x USB Type-An), an earphone jack and the Surface Connector port (for charging). Removing the Surface dock and connecting: U3415W HDMI => HDMI USB-C adapter => USB-C Surface pro 7 Actually allows DDM to detect the Dell monitor. After that, plug in your USB-C device again. 5. Take the video cable that's connected to your external display or TV, and then plug the other end of it into the adapter. 2. Unplug your USB-C device, then shut down your Surface by selecting Start > Power > Shut down. I'm not able to use the LG Ultrawide monitor with 2560x1080 resolution. Here's how to detect and configure your dual-monitor setup. Plug the G5 dock back in. Search: Surface Pro 4 Hard Drive Not Detected. Viewing and listing to audio on the Surface Pro 3 is a non-issue. Should none of this work then turn off the surface without the dock connected, connect the dock while the device is off and turn it back on. Turn on your external display and your . Way 1: Fix HDMI Monitor Not Working on Windows 10 from Display Output Settings. If you see Microsoft basic display listed, right click on it and attempt to update the driver while connected to the internet. Make sure your monitor is compatible with the Surface Pro Click the "Start" button, then click the gear icon to open the Settings application. flag Report. Toggle display mode. Step 1: To begin, connect the USB-C end to your Surface Pro 8. Fix 2: Check the Monitor Connection; Fix 3: Update the Graphics Driver; Fix 4: Reinstall Graphics Driver; Final Words; When you try to use the second monitor on Windows 11, you may find that Windows 11 is not detecting the second monitor. Disconnect and reconnect your Surface Dock connect cable. I use a Surface Dock, which is connected to a full-size keyboard and mouse, portal SSD drive and two identical Viewsonic external LCD monitors. Troubleshoot external monitor connections in Windows 10. Plug the USB-C end of the adapter into the USB-C port on your Surface. I've been using my Surface for a few months now, and have had it connected to a BENQ monitor via HDMI into a Mini Displayport adapter to connect directly into my Surface Pro 4. Select the Display tab. Just a heads up and if someone from Microsoft sees this maybe talk to the Surface team: After installing the January 2020 driver and firmware updates for Microsoft Surface Laptop 3 (Intel), my machine detected my external monitor (Dell U2715H) as 640480. Here, you need to guarantee that you're plugging in the right part of the cable to the right input. Only solution is to either re-create the diplay configuration or disconnect one of the Monitor from the Surface Dock and reconnect it. Under Display adapter, right click the display driver. If you still don't see what you expect on your second screen, try Solution 7. Updating the Surface Dock Firmware. I have a Surface Pro 4 with a docking station with external monitor connected, both keyboards (1 to stay in the office) and mouse. Surface Pro 8. Try to uninstall the display driver if roll back didn't work. 2. I downloaded your driver and this is the info from Intel Graphics Control Panel: I have fixed these issues the following ways: Rotating the Surface Dock Adapter the opposite direction. Turn on your monitor. Force second display detection. The settings for the monitor have always been switched to USB-C detection. Microsoft and Dell are aware of this behavior and are working on a solution. What I'd like to happen is for when the Surface is connected to the docking station and the lid is then closed, is for the Surface Pro Screen to turn off and an external display to stay on. Also, with the adapter connected, look in device manager under display adapters. Today, I went through all the trouble shooting steps, hooked up other laptops to make sure the monitor works (it does) spent a long time with a nice guy at the MS Help desk. From page 23 of the User Guide for your HP computer:. I have two extra displays connected to my laptop, and my largest one (technically a TV but whatever) is appearing the wrong size relative to my internal laptop display. Choose Uninstall. Surface Laptop 3 (Intel) issue with DP1.2 monitor after installing January 2020 updates. work fine. Enter 4K monitors, the Surface Pro 4 is capable of driving an external display 4K, but only through the mini-display port either directly on the Surface itself or on the Surface dock. Hi Folks, I have an issue with 2 surface docks that is doing my absolute head in, 2 directors one of which is a SurfaceBook (original) the other is a SurfaceBook 2 have an issue were some mornings there monitors just arent detected when plugged into dock. I was pretty confident this would all be straight forward . To detect a second monitor manually on Windows 10, use these steps: Open Settings. . 1. Glad to know that you were able to fix the issue . After 10 seconds, press and hold the Power button for about 20 seconds until the Windows logo appears, disappears, then appears again. The other one stays black, and is not detected in the windows display settings. General Hardware. Step 2: On the left-hand pane, select Display. Expand the Disk drives branch. Under the "Multiple displays" section, click . Try toggling the display mode; Tap the Win + P keyboard shortcut. Restart the Surface making sure you remove the external screen before restarting. Ensure that all Windows updates are installed. Regards. Use F7 on the keyboard (or Fn and F7) to open the Project dialog. The audio doesn't work to any external monitor and the video stutters to any external monitor. This button helps your operating system . If not, you can try to detect it manually. Open Device Manager. Make sure to also have additional cables plugged out of the dock while doing this, only keep monitors connected during the intial setup. Again, it's the smaller end, and you can. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. PC Screen Only - do not use the external monitor. Then suddenly it just stopped working. Run Surface Diagnostic Toolkit. Hello, @amikush Thanks for the update & Great stuff! Windows Device manager recognizes the monitor as "Dell U3415W (HDMI2)" So, - the same U3415W, Surface Dock, Cables has worked fine with DDM running the Surface Pro 4 Shut down your Surface and wait about 10 seconds to be sure it is off. See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft.com) 3. Connect the other end of the cable to the video adapter.